top of page

At UrbanGent, we are committed to ensuring that our website is accessible to everyone, including people with disabilities. We strive to provide an inclusive and seamless online shopping experience for all our customers. Our accessibility efforts are in accordance with web content accessibility guidelines and best practices.

Web Accessibility Commitment

We recognize the importance of making our website accessible to individuals of all abilities. Our team is dedicated to implementing the necessary adjustments to enhance the usability and accessibility of our site.

Dedicated to Inclusivity

Web accessibility is about ensuring that people with disabilities can perceive, understand, navigate, and interact with the web, contributing to an inclusive digital environment. We are committed to continuously improving our website to meet the needs of all users.

Continuous Improvement

Our website has been designed and developed to align with WCAG 2.1 guidelines, aiming for AA level compliance. We have integrated various accessibility features, including alternative text for images, clear heading structures, and color contrast considerations, to ensure a seamless browsing experience for all visitors.

    If you encounter any accessibility barriers while using our website, or if you have suggestions for improvement, please contact our accessibility coordinator. Your feedback is valuable to us as we strive to enhance the accessibility of our online platform.

Accessibility Features

Our website incorporates the following features to help users navigate and interact with our content:

  • Keyboard Navigation: The entire website can be navigated and operated using a keyboard or keyboard-emulating devices alone, without requiring a mouse.

  • Screen Reader Compatibility: We use semantic HTML to ensure compatibility with popular screen readers (such as JAWS, NVDA, and VoiceOver), providing a logical structure for content, including product descriptions and forms.

  • Sufficient Color Contrast: We ensure all text and important visual elements have a high contrast ratio (at least 4.5:1) to the background, making content readable for users with low vision or color blindness.

  • Alternative Text for Images: All meaningful product images and informational graphics include descriptive alternative text (alt text) to convey their content to users who cannot see them.

  • Clear Headings and Structure: The website uses a proper heading hierarchy and page structure, allowing users to easily scan and navigate through different sections of a page using assistive technologies.

  • Resizable Text: Users can resize text up to 200% without the loss of content or functionality and without requiring horizontal scrolling.

  • Accessible Forms: All form fields, including checkout and sign-up forms, have clear, associated labels and understandable error messages to guide users through the process.

  • "Skip to Content" Link: A "Skip to main content" link is provided at the top of each page, allowing keyboard and screen reader users to bypass repetitive navigation links and jump directly to the primary content.

  • Consistent and Predictable Navigation: We maintain a consistent and intuitive layout and navigation scheme across all pages, which aids users with cognitive disabilities in understanding how to use the site.

  • Video Captions and Transcripts: All video content, such as fashion guides or product showcases, includes closed captions. Transcripts are also provided where appropriate.

Feedback and Support

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's social media account which can be found in the bottom right of our website's generation..

bottom of page